The world of customer service
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| Main Author: | |
|---|---|
| Format: | Unknown |
| Published: |
Mason, Ohio
South-Western Cengage Learning
2012
|
| Edition: | 3rd ed |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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|---|---|---|---|
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| 020 | # | # | |a 9780840064240 (pbk.) |
| 020 | # | # | |a 0840064241 (pbk.) |
| 040 | # | # | |a UKMGB |d ITMB |
| 090 | 0 | 0 | |a HF5415.5 |b .O34 2012 |
| 100 | 1 | # | |a Gibson-Odgers, Pattie |
| 245 | 1 | 4 | |a The world of customer service |c Pattie Gibson-Odgers |
| 250 | # | # | |a 3rd ed |
| 260 | # | # | |a Mason, Ohio |b South-Western Cengage Learning |c 2012 |
| 300 | # | # | |a ix, 210 p. |b ill. |c 28 cm |
| 504 | # | # | |a Includes bibliographical references and index |
| 526 | 0 | # | |a OCS662 |b BA234 |5 FBM |
| 526 | 0 | # | |a Current Issues in Customer Service |b Bachelor of Customer Service Management (Hons.) |5 Faculty of Business and Management |
| 650 | # | 0 | |a Customer services |
| 856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=476545 |
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The world of customer service