The world of customer service

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Bibliographic Details
Main Author:	Gibson-Odgers, Pattie
Format:	Book
Published:	Mason, Ohio South-Western Cengage Learning 2012
Edition:	3rd ed
Subjects:	Customer services
Online Access:	Click Here to View Status and Holdings.
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090	0	0	\|a HF5415.5 \|b .O34 2012
100	1	#	\|a Gibson-Odgers, Pattie
245	1	4	\|a The world of customer service \|c Pattie Gibson-Odgers
250	#	#	\|a 3rd ed
260	#	#	\|a Mason, Ohio \|b South-Western Cengage Learning \|c 2012
300	#	#	\|a ix, 210 p. \|b ill. \|c 28 cm
504	#	#	\|a Includes bibliographical references and index
526	0	#	\|a OCS662 \|b BA234 \|5 FBM
526	0	#	\|a Current Issues in Customer Service \|b Bachelor of Customer Service Management (Hons.) \|5 Faculty of Business and Management
650	#	0	\|a Customer services
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964	#	#	\|c BOK \|d BM