The world of customer service
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Main Author: | |
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Format: | Book |
Published: |
Mason, Ohio
South-Western Cengage Learning
2012
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Edition: | 3rd ed |
Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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Physical Description: | ix, 210 p. ill. 28 cm |
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Bibliography: | Includes bibliographical references and index |
ISBN: | 9780840064240 (pbk.) 0840064241 (pbk.) |