Telephone skills that satisfy customers unleash the full potential of the telephone
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Other Authors: | |
Format: | Book |
Published: |
[Rochester, N.Y.]
Axzo Press
2009
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Series: | Fifty-Minute series
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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LEADER | 00000n a2200000 a 4501 | ||
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001 | wils-476362 | ||
020 | # | # | |a 9781426018466 |
020 | # | # | |a 1426018460 |
040 | # | # | |a N$T |d ITMB |
090 | 0 | 0 | |a BJ2195 |b .C65 2009 |
100 | 1 | # | |a Conlow, Rick |
245 | 1 | 0 | |a Telephone skills that satisfy customers |b unleash the full potential of the telephone |c Rick Conlow, Doug Watsabaugh |
260 | # | # | |a [Rochester, N.Y.] |b Axzo Press |c 2009 |
300 | # | # | |a ii, 108 p. |b ill. |c 26 cm |
490 | 1 | # | |a Crisp fifty-minute series book |
504 | # | # | |a Includes bibliographical references |
650 | # | 0 | |a Telephone etiquette |
650 | # | 0 | |a Customer relations |
700 | 1 | # | |a Watsabaugh, Doug |
830 | # | 1 | |a Fifty-Minute series |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=476362 |
964 | # | # | |c BOK |d BM |
998 | # | # | |a 00260##a003.5.1||00260##b003.5.1||00260##c003.5.1||00300##a003.5.1||00300##b003.5.1||00300##c003.5.1|| |