Customer experience future trends and insights
Saved in:
| Main Author: | |
|---|---|
| Other Authors: | , |
| Format: | Unknown |
| Published: |
New York
Palgrave Macmillan
2010
|
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Add Tag | Physical Description: | xvii, 199 p. il 25 cm |
|---|---|
| Bibliography: | Includes bibliographical references (p. 187) and index |
| ISBN: | 9780230247819(hbk.) 0230247814(hbk.) |
Customer experience management a revolutionary approach to connecting with your customers 
The Customer Experience Book How to design, measure and improve customer experience in your business