Customer relationship management

Customer relationship management

Saved in:

Bibliographic Details
Main Author:	Makkar, Urvashi
Other Authors:	Makkar, Harinder Kumar
Format:	Unknown
Published:	New Delhi Tata Mcgraw-Hill 2012
Subjects:	Customer relations > Management
Online Access:	Click Here to View Status and Holdings.
Tags:	Add Tag No Tags, Be the first to tag this record!

Similar Items

Customer relationship management
by: Peelen, Ed
Published: (2005)

Customer Relationship Management
by: Peelen, Ed
Published: (2005)

Customer relationship management
by: Chhaya, Bhavi
Published: (2013)

Customer Relationship Management Concepts and Tools
by: Buttle, Francis
Published: (2004)

Customer Relationship Management Concepts and Technologies
by: Buttle, Francis
Published: (2009)

Customer relationship management getting it right!
by: Kincaid, Judith W
Published: (2003)

Customer relationship management a global perspective
Published: (2008)

Customer relationship management perspectives from the marketplace
Published: (2003)

Customer relationship management modern trends and perspectives
Published: (2008)

Customer relationship management a databased approach
by: Kumar, V.
Published: (2006)

Customer Relationship Management Concept, Strategy, and Tools
by: Kumar, V.
Published: (2018)

Customer relationship management
by: Anderson, Kristin 1962-
Published: (2002)

Customer Relationship Management A Strategic Imperative in the World of e-Business
Published: (2000)

Customer relationship management Concepts and cases
by: Rai, Alok Kumar

Customer relationship management organizational and technological perspectives
by: Rajola, Federico
Published: (2003)

CUSTOMER RELATIONSHIP MANAGEMENT CREATING COMPETITIVE ADVANTAGE THROUGH
by: STORBACKA,KAJ
Published: (2001)

Customer Relationship Management (CRM) building the business case
by: Ryals, Simon
Published: (2000)

Managing Customer Relationships and Building Loyalty
by: Jochen, Wirtz
Published: (2018)

Customer relationship management creating competitive advantage through win-win relationship strategies
by: Storbacka, Kaj
Published: (2001)

Customer relationship management essentials
by: Gosney, John
Published: (2000)

Customer relationship management integrating marketing strategy and information technology
by: Zikmund, William G., et al.
Published: (2003)

CUSTOMER RELATIONSHIP MANAGEMENT THE BOTTOM LINE TO OPTIMIZING YOUR ROI
by: Anton, Jon
Published: (2002)

Customer relationship management the bottom line to optimizing your ROI
by: Anton, Jon, et al.
Published: (2002)

Customer relationship management making hard decisions with soft numbers
by: Anton, Jon
Published: (1996)

Customer relationship management electronic customer care in the new economy
by: Muther, Andreas
Published: (2002)

Customer relationship management the ultimate guide to the efficient use of CRM
Published: (2001)

Electronic customer relationship management
Published: (2006)

Relationship marketing management customer relationships
by: Bruhn, Manfred
Published: (2003)

Handbook of customer relationship marketing
by: Stone, Merlin
Published: (2004)

Customer relationship marketing get to know your customers and win their loyalty
by: Stone, Merlin
Published: (2000)

PRINCPLES OF Customer Relationship Management
by: Baran, Roger Joseph 1945-
Published: (2008)

Managing customer relationships on the Internet
Published: (2006)

Principles of customer relationship management
by: Baran, Roger Joseph 1945-
Published: (2008)

Excellence in Managing Worldwide Customer Relationships
by: Cook, Thomas A. 1953-
Published: (2017)

UP CLOSE& PERSONAL? Customer Relationship Marketing @ Work
by: STONE, MERLIN, et al.
Published: (2003)

Strategic Customer Management Integrating Relationship Marketing and CRM
by: Payne, Adrian, et al.
Published: (2013)

Customer relationship management a strategic approach to marketing
by: Mukerjee, Kaushik
Published: (2007)

Managing Customer Experience and Relationships A Strategic Framework
by: Peppers, Don
Published: (2017)

Successful customer relationship marketing new thinking, new strategies, new tools for getting closer to your customers
by: Foss, Bryan
Published: (2001)

Applying electronic customer relationship management (E-CRM) in the hotel industry case study in Intekma Resort and Convention Centre, Shah Alam
by: Saliza Yaacob
Published: (2002)