Customer relationship management

Saved in:

Bibliographic Details
Main Author:	Makkar, Urvashi
Other Authors:	Makkar, Harinder Kumar
Format:	Unknown
Published:	New Delhi Tata Mcgraw-Hill 2012
Subjects:	Customer relations > Management
Online Access:	Click Here to View Status and Holdings.
Tags:	Add Tag No Tags, Be the first to tag this record!

MARC


LEADER	00000n a2200000 a 4501
001	wils-475105
020	#	#	\|a a9780071333313 (pbk.)
020	#	#	\|a 0071333312 (pbk.)
040	#	#	\|a UIAM \|d ITMB
090	0	0	\|a HF5415.5 \|b .M35 2012
100	1	#	\|a Makkar, Urvashi
245	1	0	\|a Customer relationship management \|c Urvashi Makkar, Harinder Kumar Makkar
260	#	#	\|a New Delhi \|b Tata Mcgraw-Hill \|c 2012
300	#	#	\|a xvii, 274 p. \|b ill. \|c 24 cm
500	#	#	\|a Includes index
650	#	0	\|a Customer relations \|x Management
700	1	#	\|a Makkar, Harinder Kumar
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=475105
964	#	#	\|c BOK \|d BM
998	#	#	\|a 00260##a002.17.2\|\|00260##b002.17.2\|\|00260##c002.17.2\|\|00300##a002.17.2\|\|00300##b002.17.2\|\|00300##c002.17.2\|\|00500##a002.17.2\|\|