Customer relationship management

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Bibliographic Details
Main Author: Makkar, Urvashi
Other Authors: Makkar, Harinder Kumar
Format: Unknown
Published: New Delhi Tata Mcgraw-Hill 2012
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Description
Item Description:Includes index
Physical Description:xvii, 274 p. ill. 24 cm
ISBN:a9780071333313 (pbk.)
0071333312 (pbk.)