Cisco unified customer voice portal building unified contact centers

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Bibliographic Details
Main Author:	Green, Rue
Format:	Book
Language:	English
Published:	Indianapolis, IN Cisco Press 2012
Subjects:	Call centers > Computer programs Internet telephony Web portals
Online Access:	Click Here to View Status and Holdings.
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020	#	#	\|a 9781587142901 (pbk.)
020	#	#	\|a 1587142902 (pbk.)
040	#	#	\|a DLC \|d ITMB
090	0	0	\|a TK5105.8865 \|b .G74 2012
100	1	#	\|a Green, Rue
245	1	0	\|a Cisco unified customer voice portal \|b building unified contact centers \|c Rue Green
260	#	#	\|a Indianapolis, IN \|b Cisco Press \|c 2012
300	#	#	\|a xx, 474 p. \|b ill. \|c 24 cm
504	#	#	\|a Includes bibliographical references and index
640	0	0	\|a Cisco unified customer voice portal
650	#	#	\|a Call centers \|x Computer programs
650	#	#	\|a Internet telephony
650	#	#	\|a Web portals
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=473717
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