Cisco unified customer voice portal building unified contact centers

Cisco unified customer voice portal building unified contact centers

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Bibliographic Details
Main Author: Green, Rue
Format: Book
Language:English
Published: Indianapolis, IN Cisco Press 2012
Subjects:
Call centers > Computer programs
Internet telephony
Web portals
Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:xx, 474 p. ill. 24 cm
Bibliography:Includes bibliographical references and index
ISBN:9781587142901 (pbk.)
1587142902 (pbk.)

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