Management meeting and exceeding customer expectations
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Main Author: | |
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Other Authors: | , |
Format: | Book |
Language: | English |
Published: |
Mason, OH
South-Western Pub.
©2013
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Edition: | 10th ed. |
Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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Physical Description: | xxv, 709 pages illustration 27 cm |
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Bibliography: | Includes bibliographical references and index |
ISBN: | 9781111221348 1111221340 (hbk.) |