Managing your library and its quality the ISO 9001 way
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| Format: | Unknown |
| Language: | English |
| Published: |
New Delhi
Chandos Publishing
2011
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| Series: | Chandos information professional series
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Total quality management in libraries a sourcebook 
THE QUALITY LIBRARY A Guide to Staff-Driven Improvement, Better Efficiency, and Happier Customers