Persuasion & influence for dummies

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Bibliographic Details
Main Author: Kuhnke, Elizabeth
Format: Book
Published: Chichester, UK Wiley 2012
Series:--For dummies
Subjects:
Online Access:Click Here to View Status and Holdings.
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Description
Item Description:Includes index
"Learn to: Become more influential in the workplace; Develop effective listening and rapport-building techniques; Adapt to your listener's style; Use persuasive language to reach your goal"--Cover
Physical Description:xviii, 375 p. ill. 24 cm
ISBN:0470747374 (pbk.)
9780470747377 (pbk.)