It's the customer, stupid! 34 wake-up calls to help you stay client-focused

It's the customer, stupid! 34 wake-up calls to help you stay client-focused

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Bibliographic Details
Main Author:	Aun, Michael
Format:	Unknown
Published:	Hoboken, NJ Wiley 2011
Subjects:	Customer services > Management Customer relations > Management
Online Access:	Click Here to View Status and Holdings.
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