It's the customer, stupid! 34 wake-up calls to help you stay client-focused

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Bibliographic Details
Main Author:	Aun, Michael
Format:	Book
Published:	Hoboken, NJ Wiley 2011
Subjects:	Customer services > Management Customer relations > Management
Online Access:	Click Here to View Status and Holdings.
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100	1	#	\|a Aun, Michael
245	1	0	\|a It's the customer, stupid! \|b 34 wake-up calls to help you stay client-focused \|c Michael Aun
260	#	#	\|a Hoboken, NJ \|b Wiley \|c 2011
300	#	#	\|a xviii, 235 p. \|b ill. \|c 24 cm
500	#	#	\|a Includes index
650	#	0	\|a Customer services \|x Management
650	#	0	\|a Customer relations \|x Management
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