It's the customer, stupid! 34 wake-up calls to help you stay client-focused

It's the customer, stupid! 34 wake-up calls to help you stay client-focused

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Bibliographic Details
Main Author: Aun, Michael
Format: Unknown
Published: Hoboken, NJ Wiley 2011
Subjects:
Customer services > Management
Customer relations > Management
Online Access:Click Here to View Status and Holdings.
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Description
Item Description:Includes index
Physical Description:xviii, 235 p. ill. 24 cm
ISBN:9780470907399 (cloth)
0470907398 (cloth)

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