Marketing plans for services a complete guide

Saved in:
Bibliographic Details
Main Author: McDonald, Malcolm
Other Authors: Frow, Pennie, Payne, Adrian
Format: Book
Published: Chichester, West Sussex, UK John Wiley 2011
Edition:3rd ed.
Subjects:
Online Access:Click Here to View Status and Holdings.
Tags: Add Tag
No Tags, Be the first to tag this record!

MARC

LEADER 00000n a2200000 a 4501
001 wils-470915
020 # # |a 9780470979099 (pbk. : alk. paper) 
020 # # |a 0470979097 (pbk. : alk. paper) 
040 # # |a DLC  |d ITMB 
090 0 0 |a HD9980.5  |b .M388 2011 
100 1 # |a McDonald, Malcolm 
245 1 0 |a Marketing plans for services  |b a complete guide  |c Malcolm McDonald, Pennie Frow and Adrian Payne 
250 # # |a 3rd ed. 
260 # # |a Chichester, West Sussex, UK  |b John Wiley  |c 2011 
300 # # |a xv, 495 p.  |b ill.  |c 25 cm. 
504 # # |a Includes bibliographical references and index 
650 # 0 |a Service industries  |x Planning 
650 # 0 |a Service industries  |x Marketing 
700 1 # |a Frow, Pennie 
700 # # |a Payne, Adrian 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=470915 
964 # # |c BOK  |d OM