The brand who cried wolf deliver on your company's promise and create customers for life

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Bibliographic Details
Main Author: Deming, Scott
Format: Book
Published: Hoboken, N.J. John Wiley c2007
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Description
Physical Description:xix, 204 p. 23 cm.
Bibliography:Includes bibliographical references (p. 193-195) and index
ISBN:9781118036761 (pbk.)