Online dispute resolution for consumers in the European Union
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Format: | Book |
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Abingdon, Oxon New York, NY
Routledge
2011
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Online Access: | Click Here to View Status and Holdings. |
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Table of Contents:
- Consumer protection and access to justice in the e-commerce era : a European perspective
- Online dispute resolution : an emerging option for redress strategy
- Consumer adjudicative processes supported by technology : court processes and arbitration
- Online mediation for consumers : the way forward
- A legal framework to develop consumer ODR in the EU : a proposal