Winning with customers a playbook for B2B

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Bibliographic Details
Main Author:	Pigues,D. Keith
Other Authors:	Alderman,Jerry D.
Format:	Book
Published:	Hoboken, NJ Wiley c2010
Subjects:	Customer relations > Management Consumer satisfaction > Management Customer services > Management
Online Access:	Click Here to View Status and Holdings.
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100	1	#	\|a Pigues,D. Keith.
245	1	0	\|a Winning with customers \|b a playbook for B2B \|c D. Keith Pigues, Jerry Alderman.
260	#	#	\|a Hoboken, NJ \|b Wiley \|c c2010
300	#	#	\|a xxix, 429 p. \|b ill. \|c 24 cm
500	#	#	\|a Includes index.
650	#	0	\|a Customer relations \|x Management
650	#	0	\|a Consumer satisfaction \|x Management
650	#	0	\|a Customer services \|x Management
700	1	#	\|a Alderman,Jerry D.
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