Business communication polishing your professional presence
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Boston
Prentice Hall
2012
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Table of Contents:
- Becoming a successful business communicator
- Working with others : interpersonal, intercultural, and team communication
- Managing the communication process
- Communicating routine messages and building goodwill
- Communicating persuasive messages
- Communicating bad-news messages
- Finding and evaluating information
- Preparing persuasive business proposals
- Preparing business reports
- Preparing and delivering business presentations
- Creating resumes and cover letters
- Getting the job : interviewing skills
Business communication 
Business communication principles and applications