This is service design thinking basics, tools, cases
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Other Authors: | , , |
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Format: | Book |
Published: |
Amsterdam, The Netherlands
BIS Publishers
2011
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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Physical Description: | 373 p. ill. (some col.) 23 cm |
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Bibliography: | Includes bibliographical references (p. 340-365) and index |
ISBN: | 9789063692797 906369279X |