This is service design thinking basics, tools, cases

This is service design thinking basics, tools, cases

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Bibliographic Details
Other Authors: Stickdorn, Marc, Schneider, Jakob, Andrews, Kate
Format: Unknown
Published: Amsterdam, The Netherlands BIS Publishers 2011
Subjects:
Creative ability in business
Creative thinking
Lateral thinking
Customer services
Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:373 p. ill. (some col.) 23 cm
Bibliography:Includes bibliographical references (p. 340-365) and index
ISBN:9789063692797
906369279X

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