Perfect phrases for customer service hundreds of ready-to-use phrases for handling any customer service situation

Saved in:

Bibliographic Details
Main Author:	Bacal, Robert
Format:	Unknown
Published:	New York McGraw-Hill 2011
Edition:	2nd ed
Series:	Perfect phrases series
Subjects:	Customer services Customer services > Terminology
Online Access:	Click Here to View Status and Holdings.
Tags:	Add Tag No Tags, Be the first to tag this record!

MARC


LEADER	00000n a2200000 a 4501
001	wils-459533
020	#	#	\|a 9780071745062 (alk. paper)
020	#	#	\|a 0071745068 (alk. paper)
040	#	#	\|a DLC \|d ITMB
090	0	0	\|a HF5415.5 \|b .B32 2011
100	1	#	\|a Bacal, Robert
245	1	0	\|a Perfect phrases for customer service \|b hundreds of ready-to-use phrases for handling any customer service situation \|c Robert Bacal
250	#	#	\|a 2nd ed
260	#	#	\|a New York \|b McGraw-Hill \|c 2011
300	#	#	\|a xiv, 239 p. \|c 21 cm
490	1	#	\|a Perfect phrases
650	#	0	\|a Customer services
650	#	0	\|a Customer services \|x Terminology
830	#	1	\|a Perfect phrases series
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=459533
964	#	#	\|c BOK \|d BM
998	#	#	\|a 00250##a002.5.2\|\|00260##a002.8.2\|\|00260##b002.8.4\|\|00260##c002.7.6\|\|00300##a003.4.1\|\|00300##c003.5.1\|\|