The handbook for working with difficult groups how they are difficult, why they are difficult and what you can do about it

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Bibliographic Details
Other Authors: Schuman, Sandy 1951-
Format: Unknown
Published: San Francisco, CA Jossey-Bass 2010
Series:Jossey-Bass business & management series
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Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:liii, 422 p. ill. 25 cm
Bibliography:Includes bibliographical references (p. 367-400) and indexes
ISBN:9780470190388 (cloth)
0470190388 (cloth)