The relationship edge the key to strategic influence and selling success

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Bibliographic Details
Main Author:	Acuff, Jerry 1949-
Other Authors:	Wood, Wally
Format:	Book
Published:	Hoboken, NJ Wiley 2011
Edition:	3rd ed.
Subjects:	Customer relations Success in business Customer services
Online Access:	Click Here to View Status and Holdings.
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040	#	#	\|a DLC \|d ITMB
090	0	0	\|a HF5415.5 \|b .A3 2011
100	1	#	\|a Acuff, Jerry \|d 1949-
245	1	4	\|a The relationship edge \|b the key to strategic influence and selling success \|c Jerry Acuff with Wally Wood
250	#	#	\|a 3rd ed.
260	#	#	\|a Hoboken, NJ \|b Wiley \|c 2011
300	#	#	\|a xv, 256 p. \|b ill. \|c 23 cm.
504	#	#	\|a Includes bibliographical references (p. 249-251) and index
650	#	0	\|a Customer relations
650	#	0	\|a Success in business
650	#	0	\|a Customer services
700	1	#	\|a Wood, Wally
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=459501
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