Perfect phrases for conflict resolution hundreds of ready-to-use phrases for encouraging a more productive and efficient work environment
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| Format: | Book |
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New York
McGraw-Hill
2011
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| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Physical Description: | 163 p. 21 cm |
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| ISBN: | 9780071756167 (alk. paper) 0071756167 (alk. paper) |
Perfect phrases for dealing with difficult people hundreds of ready-to-use phrases for handling conflict, confrontations, and challenging personalities