QUALITY INSPIRED MANAGEMENT The Key to Sustainability
This book presents a unique and comprehensive, systems view of quality, emphasizing the importance of satisfying all stakeholders, not just customers or investors. It offers an innovative framework for considering key issues such as green/environmental business, HR/employee needs, community/civic ob...
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| Format: | Book |
| Language: | English |
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Boston
Prentice Hall
2011
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| Online Access: | Click Here to View Status and Holdings. |
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Quality a corporate force : managing for excellence