Crucial conversations tools for talking when stakes are high

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Bibliographic Details
Other Authors:	Patterson, Kerry 1946-
Format:	Book
Published:	New York McGraw-Hill 2002
Subjects:	Interpersonal communication Interpersonal relations
Online Access:	Click Here to View Status and Holdings.
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MARC


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020	#	#	\|a 0071401946
020	#	#	\|a 9780071401944
040	#	#	\|a DLC \|d ITMB
090	0	0	\|a BF637.C45 \|b C78 2002
245	0	0	\|a Crucial conversations \|b tools for talking when stakes are high \|c Kerry Patterson ... [et al.]
260	#	#	\|a New York \|b McGraw-Hill \|c 2002
300	#	#	\|a xv, 240 p. \|b ill. \|c 23 cm
504	#	#	\|a Includes bibliographical references (p. 229) and index
650	#	0	\|a Interpersonal communication
650	#	0	\|a Interpersonal relations
700	1	#	\|a Patterson, Kerry \|d 1946-
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=451376
964	#	#	\|c BOK \|d MD
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