The science of service systems

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Bibliographic Details
Other Authors: Demirkan, Haluk, Spohrer, James C., Krishna, Vikas
Format: Book
Published: New York Springer 2011
Series:Service science
Subjects:
Online Access:Click Here to View Status and Holdings.
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001 wils-449270
020 # # |a 1441982698 
020 # # |a 9781441982698 (hbk.) 
040 # # |a GW5XE  |d ITMB 
090 0 0 |a HD9980.5  |b .S35 2011 
245 0 4 |a The science of service systems  |c Haluk Demirkan, James C. Spohrer, Vikas Krishna, Editors ; foreword by Richard B. Chase 
260 # # |a New York  |b Springer  |c 2011 
300 # # |a xxiv, 358 p.  |b ill.  |c 23 cm 
490 1 # |a Service science: Research and innovations in the service economy 
504 # # |a Includes bibliographical references 
650 # 0 |a Service industries 
700 1 # |a Demirkan, Haluk 
700 # # |a Spohrer, James C. 
700 # # |a Krishna, Vikas 
830 # 1 |a Service science 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=449270 
964 # # |c BOK  |d AP 
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