The science of service systems
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| Other Authors: | , , |
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| Format: | Book |
| Published: |
New York
Springer
2011
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| Series: | Service science
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Physical Description: | xxiv, 358 p. ill. 23 cm |
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| Bibliography: | Includes bibliographical references |
| ISBN: | 1441982698 9781441982698 (hbk.) |
Service systems implementation