ABC's of relationship SELLING through service
ABC's of Relationship Selling through Service trains readers on a specific, yet generic, step-by-step selling process that is universal in nature. This edition presents a sales process or system in a logical sequence, more than any other text in the market: from planning and the approach, to cl...
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
New York
McGraw-Hill Irwin
2011
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| Edition: | 11e |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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| 005 | 202311495058 | ||
| 008 | 231204t2011 -US ag# ##001 #deng#D | ||
| 020 | # | # | |a 0073404845 |q paperback |
| 020 | # | # | |a 9780073404844 |q paperback |
| 040 | # | # | |a DLC |b eng |c DLC |d UiTM |e rda |
| 041 | 0 | # | |a eng |
| 090 | 0 | 0 | |a HF5438.25 |b .F868 2011 |
| 100 | 1 | # | |a Futrell, Charles |e author |
| 245 | 1 | 0 | |a ABC's of relationship SELLING through service |c Charles M. Futrell, TEXAS A&M UNIVERSITY |
| 250 | # | # | |a 11e |
| 264 | # | 1 | |a New York |b McGraw-Hill Irwin |c 2011 |
| 264 | # | 4 | |c ©2011 |
| 300 | # | # | |a xxxii, 538 pages |b illustrations |c 26 cm |
| 336 | # | # | |a text |2 rdacontent |
| 337 | # | # | |a unmediated |2 rdamedia |
| 338 | # | # | |a volume |2 rdacarrier |
| 504 | # | # | |a Includes bibliographical references(pages 525-538) and index |
| 520 | # | # | |a ABC's of Relationship Selling through Service trains readers on a specific, yet generic, step-by-step selling process that is universal in nature. This edition presents a sales process or system in a logical sequence, more than any other text in the market: from planning and the approach, to closing and follow-up for exceptional customer service. The goal of this text has always been to demonstrate to students the order of steps within the selling process; provide numerous examples of what should be in each step; and how the steps within the selling process interact with one another. This market leader text brings a comfortable and familiar approach to the Selling discipline |
| 650 | # | 0 | |a Selling |
| 856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=449158 |
ABC's of relationship selling through service