Conversations for change 12 ways to say it right when it matters most

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Bibliographic Details
Main Author: Hayashi, Shawn Kent
Format: Unknown
Published: New York McGraw-Hill 2011
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Description
Item Description:Includes index
Physical Description:xi, 235 p. ill. 23 cm
ISBN:9780071745284 (alk. paper)
0071745289 (alk. paper)