Managing quality integrating the suppy chain

Managing quality integrating the suppy chain

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Bibliographic Details
Main Author: Foster, S. Thomas
Format: Book
Published: Prentice Hall 2010
Edition:4th ed
Subjects:
Quality of products
Quality control
Online Access:Click Here to View Status and Holdings.
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Table of Contents:
  • Differing perspectives on quality
  • Quality theory
  • Global supply chain quality and international quality standards
  • Strategic quality planning
  • The voice of the customer
  • The voice of the market
  • Quality and innovation in product and process design
  • Designing quality services
  • Managing supplier quality in the supply chain
  • The tools of quality
  • Statistically based quality improvement for variables
  • Statistically based quality improvement for attributes
  • Six sigma management and lean tools
  • Managing quality improvement teams and projects
  • Implementing and validating the quality system.

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