A practical guide to call center technology

A practical guide to call center technology

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Bibliographic Details
Main Author: Waite, Andrew J.
Format: Book
Published: Gilroy, CA CMP Books 2001
Subjects:
Telephone systems > Management
Telephone in business > Communication systems
Customer services > Management
Customer services > Communication systems
Call centers > Management
Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:iv, 497 ill. 23 cm
ISBN:1578200946
9781578200948

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