Designing the best call center for your business a complete guide for location, services, staffing, and outsourcing

Designing the best call center for your business a complete guide for location, services, staffing, and outsourcing

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Bibliographic Details
Main Author: Read, Brendan B.
Format: Unknown
Published: San Francis CMP Booksc2005
Edition:2nd ed.
Subjects:
Customer relations
Customer services > Management
Call centers
Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:xx, 362 ill. 23 cm
Bibliography:Includes bibliographical references (p. 349).
ISBN:1578203139 (pbk.)
9781578203130

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