Customer service skills for success
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| Main Author: | |
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| Format: | Book |
| Published: |
New York, NY
McGraw-Hill
2012
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| Edition: | 5th ed. |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Physical Description: | xix, 394 p. ill. 26 cm. |
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| Bibliography: | Includes bibliographical references and index |
| ISBN: | 9780073397115 (pbk.) 9780071315920 (pbk.) |
Customer service skills for success