LEAN HUMAN RESOURCES Redesigning HR Processes for a Culture of Continuous Improvement

• Main Author: Jekiel, Cheryl M. (Author)
• Format: Book
• Language: English
• Published: New York CRC Press 2011
• Subjects: Personnel management; Quality control > Management; Organizational effectiveness > Management
• Online Access: Click Here to View Status and Holdings.
• Item Description: Includes index
• Physical Description: xxii, 241 pages illustrations 26 cm
• ISBN: 9781439813065; 143981306X

Encouraging a long overdue shift in thinking, this book gives managers and executives the means to maximize employee potential by first showing them how to increase the improvement power of their HR departments. Cheryl M. Jekiel, who has been implementing Lean initiatives out of HR offices for 20 years, defines the people-related approaches and practices needed to alter any cultural dynamic that keeps employees from leveraging their peak abilities. She looks at why so many companies allow this sort of waste to exist, how traditional HR departments have not been especially effective in combating waste, and why today's HR department should be seen differently, as a partner delivering exceptional customer service to employees.