Methodology for strategic service quality in tourism
Saved in:
Main Author: | |
---|---|
Other Authors: | |
Format: | Unknown |
Published: |
New Delhi
Serials Publications
2010
|
Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
MARC
LEADER | 00000n a2200000 a 4501 | ||
---|---|---|---|
001 | wils-441969 | ||
020 | # | # | |a 8183873790 |
020 | # | # | |a 9788183873796 |
040 | # | # | |a DLC |d ITMB |
090 | 0 | 0 | |a TX911.3 |b .A78 2010 |
100 | 1 | # | |a Arulraj, A. |
245 | 1 | 0 | |a Methodology for strategic service quality in tourism |c A. Arulraj, B. Prabaharan |
260 | # | # | |a New Delhi |b Serials Publications |c 2010 |
300 | # | # | |a viii, 141 p. |b ill. |c 23 cm |
504 | # | # | |a Includes bibliographical references (p. 126-141) |
650 | # | 0 | |a Tourism |x Customer services |z India |
650 | # | 0 | |a Tourism |x Quality control |z India |
650 | # | 0 | |a Structural equation modeling |z India |
700 | 1 | # | |a Prabaharan, B. |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=441969 |
964 | # | # | |c BOK |d HM |
998 | # | # | |a 00260##a002.8.2||00260##b002.8.4||00260##c002.7.6||00300##a003.4.1||00300##b003.6.1||00300##c003.5.1|| |