Service operations management improving service delivery
Saved in:
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Published: |
Harlow, Essex, England
Financial Times/Prentice Hall
2008
|
| Edition: | 3rd ed |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Add Tag | Physical Description: | xvi, 533 p. ill. 25 cm |
|---|---|
| Bibliography: | Includes bibliographical references and index |
| ISBN: | 9781405847322 (pbk. : alk. paper) 1405847328 (pbk. : alk. paper) |
Service operations management improving service delivery