Check-In Check-Out Managing Hotel Operations

Check-In, Check-Out provides complete coverageof the hotel's front office and all of the support positions that make it work. Organized to reflect how a guest moves through the hotel (reservations, arrival, billing, departure, etc.) this edition provides a broad view of lodging management and c...

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Bibliographic Details
Main Authors: Vallen, Gary K. (Author), Vallen, Jerome J. (Author)
Format: Book
Language:English
Published: Upper Saddle River, New Jersey PEARSON/Prentice Hall 2009
Edition:EIGHTH EDITION
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