Check-In Check-Out Managing Hotel Operations

Check-In, Check-Out provides complete coverageof the hotel's front office and all of the support positions that make it work. Organized to reflect how a guest moves through the hotel (reservations, arrival, billing, departure, etc.) this edition provides a broad view of lodging management and c...

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Bibliographic Details
Main Authors: Vallen, Gary K. (Author), Vallen, Jerome J. (Author)
Format: Book
Language:English
Published: Upper Saddle River, New Jersey PEARSON/Prentice Hall 2009
Edition:EIGHTH EDITION
Subjects:
Online Access:Click Here to View Status and Holdings.
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245 1 0 |a Check-In Check-Out  |b Managing Hotel Operations  |c Gary K. Vallen, Jerome J. Vallen 
250 # # |a EIGHTH EDITION 
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264 # 4 |c ©2009 
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520 # # |a Check-In, Check-Out provides complete coverageof the hotel's front office and all of the support positions that make it work. Organized to reflect how a guest moves through the hotel (reservations, arrival, billing, departure, etc.) this edition provides a broad view of lodging management and covers unique topics such as corporate housing, destination elevators, and trade advertising contracts. Key industry changes are addressed throughout such as hotel technology, the greening of the industry, security issues and automation. 
650 # 0 |a Hotel management 
650 # 0 |a Motel management 
700 1 # |a Vallen, Jerome J.  |e author 
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