Excellence every day make the daily choice-- inspire your employees and amaze your customers

Addressing all levels of the corporate ladder, from customer service to the CEO, this business-savvy handbook explores "The Excellence Myth," revealing a new philosophy of excellence to help individuals and organizations reach their performance potential. Including both personal anecdotes...

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Bibliographic Details
Main Author: Arussy, Lior (Author)
Format: Unknown
Language:English
Published: Medford, NJ CyberAge Books/Information Today 2008
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Online Access:Click Here to View Status and Holdings.
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520 # # |a Addressing all levels of the corporate ladder, from customer service to the CEO, this business-savvy handbook explores "The Excellence Myth," revealing a new philosophy of excellence to help individuals and organizations reach their performance potential. Including both personal anecdotes as well as the results of a 23,000-participant study, the book details the keys to expanding leadership skills, improving employee satisfaction and job performance, and securing customer loyalty. The guide also explains how making "The Daily Choice" will empower employees to reach new heights of excellence, creating delightful customer experiences and achieving results from the bottom up. 
650 # 0 |a Success in business 
650 # 0 |a Customer services 
650 # 0 |a Consumer satisfaction 
650 # 0 |a Job satisfaction 
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