Customer care a training manual for library staff

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Bibliographic Details
Main Author:	Gannon-Leary, Pat (Author)
Other Authors:	McCarthy, Michael D.
Format:	Unknown
Language:	English
Published:	Oxford Chandos Pub. 2010
Subjects:	Public services (Libraries) Libraries > Customer services Library employees > In-service training
Online Access:	Click Here to View Status and Holdings.
Tags:	Add Tag No Tags, Be the first to tag this record!

MARC


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020	#	#	\|a 9781843345701 (pbk.)
020	#	#	\|a 1843345706 (pbk.)
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041	0	#	\|a eng
090	0	0	\|a Z711 \|b .G315 2010
100	1	#	\|a Gannon-Leary, Pat \|e author
245	1	0	\|a Customer care \|b a training manual for library staff \|c Pat Gannon-Leary and Michael D. McCarthy
264	#	1	\|a Oxford \|b Chandos Pub. \|c 2010
300	#	#	\|a xix, 242 pages \|b illustrations \|c 24cm
336	#	#	\|a text \|2 rdacontent
337	#	#	\|a unmediated \|2 rdamedia
338	#	#	\|a volume \|2 rdacarrier
504	#	#	\|a Includes bibliographical references and index
650	#	0	\|a Public services (Libraries)
650	#	0	\|a Libraries \|x Customer services
650	#	0	\|a Library employees \|x In-service training
700	1	#	\|a McCarthy, Michael D.
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