Customer care a training manual for library staff

Customer care a training manual for library staff

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Bibliographic Details
Main Author: Gannon-Leary, Pat (Author)
Other Authors: McCarthy, Michael D.
Format: Unknown
Language:English
Published: Oxford Chandos Pub. 2010
Subjects:
Public services (Libraries)
Libraries > Customer services
Library employees > In-service training
Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:xix, 242 pages illustrations 24cm
Bibliography:Includes bibliographical references and index
ISBN:9781843345701 (pbk.)
1843345706 (pbk.)

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