The big book of people skills games [quick, effective activities for making great impressions, boosting problem-solving skills, and improving customer service]

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Bibliographic Details
Main Author:	Scannell, Edward E.
Other Authors:	Rickenbacher, Colleen A.
Format:	Unknown
Published:	New York McGraw-Hill 2010
Series:	Big book series
Subjects:	Customer relations Interpersonal relations Management games
Online Access:	Click Here to View Status and Holdings.
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001	wils-437011
020	#	#	\|a 0071745092 (pbk. : alk. paper)
020	#	#	\|a 9780071745093 (pbk. : alk. paper)
040	#	#	\|a ITMB
090	0	0	\|a HD30.26 \|b .S337 2010
100	1	#	\|a Scannell, Edward E.
245	1	4	\|a The big book of people skills games \|b [quick, effective activities for making great impressions, boosting problem-solving skills, and improving customer service] \|c Edward E. Scannell, Colleen A. Rickenbacher
260	#	#	\|a New York \|b McGraw-Hill \|c 2010
300	#	#	\|a x, 260 p. \|b ill. \|c 24 cm
490	1	#	\|a Big book series
650	#	0	\|a Customer relations
650	#	0	\|a Interpersonal relations
650	#	0	\|a Management games
700	1	#	\|a Rickenbacher, Colleen A.
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=437011
964	#	#	\|c BOK \|d ED
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