The big book of people skills games [quick, effective activities for making great impressions, boosting problem-solving skills, and improving customer service]

The big book of people skills games [quick, effective activities for making great impressions, boosting problem-solving skills, and improving customer service]

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Bibliographic Details
Main Author: Scannell, Edward E.
Other Authors: Rickenbacher, Colleen A.
Format: Unknown
Published: New York McGraw-Hill 2010
Series:Big book series
Subjects:
Customer relations
Interpersonal relations
Management games
Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:x, 260 p. ill. 24 cm
ISBN:0071745092 (pbk. : alk. paper)
9780071745093 (pbk. : alk. paper)

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