Emotional engineering service development
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Format: | Book |
Published: |
London
Springer
2011
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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Physical Description: | xviii, 395 p. ill. (some col.) 24 cm |
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Bibliography: | Includes bibliographical references and index |
ISBN: | 184996422X (hbk.) 9781849964227 (hbk.) |