Customer service training 101

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Bibliographic Details
Main Author:	Evenson, Renee 1951-
Format:	Book
Published:	New York AMACOM 2011
Edition:	2nd ed
Subjects:	Customer services > Training of Employees > Training of Customer relations
Online Access:	Click Here to View Status and Holdings.
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100	1	#	\|a Evenson, Renee \|d 1951-
245	1	0	\|a Customer service training 101 \|c Renee Evenson
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246	#	#	\|a Customer service training one hundred and one
250	#	#	\|a 2nd ed
260	#	#	\|a New York \|b AMACOM \|c 2011
300	#	#	\|a vii, 230 p \|c 24 cm
500	#	#	\|a Includes index
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526	0	#	\|a Professional Etiquette and Customer Service \|b Diploma in Tourism Management \|5 Faculty of Hotel and Tourism Management
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650	#	0	\|a Employees \|x Training of
650	#	0	\|a Customer relations
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