CRM at the speed of light social CRM strategies, tools, and techniques for engaging your customers
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New York
McGraw-Hill
2010
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| Online Access: | Click Here to View Status and Holdings. |
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CRM at the speed of light capturing and keeping customers in internet realtime 
CRM at the speed of light capturing and keeping customers in Internet real time 
CRM at the Speed of Light Capturing and Keeping Customers in Internet Real Time