CRM at the speed of light social CRM strategies, tools, and techniques for engaging your customers

CRM at the speed of light social CRM strategies, tools, and techniques for engaging your customers

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Bibliographic Details
Main Author: Greenberg, Paul
Format: Unknown
Published: New York McGraw-Hill 2010
Subjects:
Customer relations > Management
Electronic commerce
Online Access:Click Here to View Status and Holdings.
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Description
Item Description:Includes index
Physical Description:xxvi, 662 p. ill. 24 cm
ISBN:9780071590457 (alk. paper)
0071590455 (alk. paper)

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