Service design for six sigma a roadmap for excellence

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Bibliographic Details
Main Author: El-Haik, Basem
Other Authors: Roy, David M. 1955-
Format: Book
Published: Hoboken, NJ Wiley-Interscience 2005
Subjects:
Online Access:Click Here to View Status and Holdings.
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020 # # |a 9780471682912 
020 # # |a 0471682918 (cloth) 
040 # # |a DLC  |d ITMB 
090 0 0 |a TS156  |b .E44 2005 
100 1 # |a El-Haik, Basem 
245 1 0 |a Service design for six sigma  |b a roadmap for excellence  |c Basem El-Haik, David M. Roy 
260 # # |a Hoboken, NJ  |b Wiley-Interscience  |c 2005 
300 # # |a xxi, 424 p.  |b ill.  |c 25 cm 
504 # # |a Includes bibliographical references and index 
650 # 0 |a Six sigma (Quality control standard) 
650 # 0 |a Total quality management 
700 1 # |a Roy, David M.  |d 1955- 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=425473 
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